Contact information
SHIPPING POLICY
At Saint Activewear, we believe your shopping experience should feel just as effortless as wearing our pieces.
We offer reliable shipping throughout the United States, with flexible delivery options designed to get your Saint pieces to you safely and efficiently.
This Shipping Policy applies exclusively to orders shipped within the United States.
1. US SHIPPING
Saint Activewear currently ships to addresses throughout the United States.
Orders are shipped using a trusted US carrier selected based on your delivery address, package requirements, and shipping service selected at checkout.
Depending on your location and the service available, your order may be delivered by carriers such as UPS, USPS, FedEx, DHL, or another reputable delivery partner.
We may use different carriers for different orders to provide the most suitable delivery service.
2. SHIPPING OPTIONS
We currently offer the following US shipping options:
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | $6.95 | 3–5 business days |
| Express Shipping | $14.95 | 1–2 business days |
| Free Standard Shipping | FREE on orders $100+ | 3–5 business days |
Shipping options available for your specific address will be displayed at checkout.
Delivery estimates begin once your order has been dispatched.
These are estimated delivery times and are not guaranteed unless a guaranteed delivery service is specifically offered at checkout.
3. FREE STANDARD SHIPPING
Saint Activewear offers FREE Standard Shipping on qualifying US orders of $200 or more.
The $200 minimum is calculated based on the eligible merchandise subtotal before applicable taxes and shipping charges.
Promotional discounts may affect whether an order qualifies for free shipping.
If your order total falls below the applicable threshold after a promotion or discount has been applied, standard shipping charges may apply.
Free shipping applies to Standard Shipping only unless otherwise stated.
4. ORDER PROCESSING
Orders are generally processed within 1–2 business days after payment has been successfully received.
Orders placed on weekends or US public holidays will generally begin processing on the next business day.
During:
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New collection launches
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Product drops
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Sales
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Promotional periods
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Holidays
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Periods of unusually high order volume
processing may take slightly longer.
If there is a significant delay in processing your order, we will make reasonable efforts to contact you using the email address provided at checkout.
5. STANDARD SHIPPING
Cost: $6.95
Free: On qualifying orders of $200+
Estimated delivery: 3–5 business days after dispatch.
Standard Shipping is our regular delivery option and is suitable for most orders.
Orders are shipped using the most appropriate available carrier for your delivery address.
6. EXPRESS SHIPPING
Cost: $14.95
Estimated delivery: 1–2 business days after dispatch.
Express Shipping is available for eligible US addresses.
Express orders are prioritised for dispatch where possible, but selecting Express Shipping does not necessarily mean your order will ship on the same day.
Orders must first complete our normal processing process before entering transit.
Express delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our reasonable control.
7. DELIVERY ESTIMATES
Delivery estimates should be understood as:
Order placed → processing → dispatch → carrier transit → delivery
For example, an order placed on Monday may take 1–2 business days to process before being dispatched.
Once dispatched:
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Standard Shipping generally takes 3–5 business days
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Express Shipping generally takes 1–2 business days
Delivery estimates may vary depending on the customer's location.
8. TRACKING YOUR ORDER
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information where tracking is available.
Please allow up to 48 hours for tracking information to become active after your shipping confirmation has been issued.
You can use the tracking number provided to monitor your shipment directly through the relevant carrier.
9. SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review:
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Full name
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Street address
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Apartment, unit, or suite number
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City
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State
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ZIP code
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Telephone number, where requested
If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned.
If you realise that your shipping information is incorrect, contact us immediately at:
activesaint@gmail.com
We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed once an order has entered processing or been dispatched.
10. PO BOXES
Shipping availability to PO Boxes may vary depending on the carrier and service selected.
Certain Express Shipping services may not be available for PO Box addresses.
Available shipping options will be displayed at checkout where possible.
11. APO, FPO & DPO ADDRESSES
Shipping to APO, FPO, and DPO military addresses may be available depending on the selected carrier and service.
Delivery times to military addresses may be significantly longer than standard domestic delivery estimates.
If you are shipping to a military address, please allow additional time for delivery.
12. US TERRITORIES
Shipping availability and delivery times may vary for US territories and other non-mainland destinations.
Where additional delivery time or shipping charges apply, these will be displayed at checkout where possible.
13. LOST OR STOLEN PACKAGES
Once a package has been marked as delivered by the carrier, Saint Activewear cannot generally be responsible for packages that are subsequently lost or stolen after delivery.
We recommend shipping your order to a secure location.
If your tracking information shows that your package has been delivered but you cannot locate it, please:
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Check around your delivery location.
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Check with household members or neighbours.
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Check with building management where applicable.
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Review any delivery photographs or instructions provided by the carrier.
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Contact the carrier directly.
If you are still unable to locate your package, please contact us at:
customercare@sáint.com
We will make reasonable efforts to assist you.
14. DELAYED SHIPMENTS
Occasionally, delivery may take longer than the estimated timeframe.
Delays may result from:
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Severe weather
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Natural disasters
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Carrier disruptions
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High shipping volumes
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Public holidays
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Transportation issues
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Incorrect or incomplete addresses
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Operational issues
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Other circumstances outside our reasonable control
Saint Activewear does not guarantee delivery dates unless a guaranteed delivery service has been expressly offered at checkout.
15. DAMAGED PACKAGES
If your package appears visibly damaged when delivered, we recommend photographing the packaging before opening it where possible.
If the product inside is damaged, please contact us as soon as possible.
Email:
activesaint@gmail.com
Please provide:
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Order number
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Photographs of the shipping packaging
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Photographs of the damaged product
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Description of the damage
We will review the issue and determine the appropriate resolution.
16. INCORRECT OR MISSING ITEMS
If you receive an incorrect item or an item is missing from your order, please contact us within 7 days of delivery.
Please provide:
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Order number
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Full name
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Description of the issue
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Photographs of the package and items received where applicable
We will investigate the issue and provide the appropriate resolution.
17. MULTIPLE SHIPMENTS
Occasionally, products from the same order may be shipped separately.
This can occur if products are fulfilled from different locations or become available at different times.
If your order is split into multiple shipments, you may receive separate tracking numbers.
You will not normally be charged additional shipping simply because your order is split into multiple packages.
18. PRE-ORDERS
If a product is available for pre-order, the estimated dispatch date will be displayed on the relevant product page.
Pre-order dates are estimates and may change due to production, inventory, or transportation circumstances.
If an order contains both pre-order and immediately available items, Saint Activewear may ship the items together unless otherwise stated.
19. ORDER CANCELLATIONS
We aim to process orders quickly.
If you need to cancel or modify an order, please contact us immediately at:
customercare@sáint.com
We cannot guarantee that an order can be cancelled or changed once it has entered processing or been dispatched.
If your order has already been shipped, you may need to follow our Returns & Refund Policy.
20. SHIPPING PROMOTIONS
Saint Activewear may occasionally offer promotional shipping rates, including:
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Free Standard Shipping
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Reduced shipping rates
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Free shipping above a specific order value
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Promotional Express Shipping
The terms of each promotion will be displayed when the promotion is offered.
Unless otherwise stated, promotional shipping offers apply only to eligible US orders.
21. SHIPPING & RETURNS
Shipping charges for standard change-of-mind returns are generally the responsibility of the customer in accordance with our Returns & Refund Policy.
If you receive an incorrect, damaged, or faulty product, please contact us before returning the item.
For complete information about returns and store credit, please refer to our Returns & Refund Policy.
22. CARRIER SELECTION
Saint Activewear does not guarantee that a particular carrier will be used for every order.
The carrier may be selected based on factors including:
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Delivery address
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Shipping service selected
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Package dimensions
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Package weight
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Carrier availability
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Delivery network
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Service performance
Our goal is to provide a reliable and efficient delivery experience rather than limit orders to one carrier.
23. SHIPPING LIABILITY
Once an order has been transferred to the applicable delivery carrier, delivery is subject to the carrier's operating conditions and network.
Saint Activewear will make reasonable efforts to assist customers with shipping issues and carrier enquiries.
Nothing in this Shipping Policy limits any rights or remedies that cannot legally be excluded under applicable US law.
24. CONTACT US
If you have questions about your order or shipping, please contact:
Email: customercare@sáint.com
When contacting us regarding an existing order, please include your order number.
SAINT ACTIVEWEAR
Soft Power. Strong Form.